Our Services
Creative 360 brings visions to life through detailed photography and digital marketing. Capturing quality images for maximum exposure of properties, businesses, and services.
Immersive 3D & 360 Virtual Tours
Detailed Architectural, Real Estate & Design Photography
Drone Photography/Videography
Floor Plans/Virtual Staging
Digital Media Marketing
Quick Turnaround and Delivery
*Satisfaction Guarantee
Terms & Conditions
Copyright Notice: Creative 360 Photography is the exclusive copyright holder of the image. Full image rights are not sold or granted, clients only receive licenses. Licensing may be obtained for various applications of images, please refer to Photo Rights and Usage for Creative 360 Photography.
Photo Rights and Usage for Creative 360 Photography: The original client who paid for the service has permission to use the images on any electronic or printed form of advertisement for the promotion of that property or business. The licensing agreement is valid only for the duration the property is listed for sale or business remains in operation and cannot be reused without specific written permission from Creative 360 Photography. Creative 360 Photography must be made aware, credited, and compensated for any printed or digital publication/use where photos are not being used for the direct marketing of the sale/operation of the property or business.
Clients may not sell, transfer, or gift any images for any reason to any third party, especially to another client who takes over an expired, withdrawn, cancelled listing or sale of the business. These third parties also include sellers, builders, stagers, and any other contractors associated with the property or client. Image licenses are non-transferable.
Creative 360 Photography reserves the right to re-license the photos.
Failure to pay for the images will result in a copyright infringement/violation. You will be asked to remove the image from any electronic or printed form of advertisement within 24 hours.
Once photos have been delivered, the agent/homeowner/business owner may not make any digital alterations, editing, or "photoshopping" to the photos unless to crop the images. If there is an issue or concern with editing or photos please contact Creative 360 Photography, but do not make alterations as this is a violation of copyright.
"Community shots" such as golf course, clubhouse, fitness centers, subdivision signs, etc., may be licensed in conjunction with property photos in order to market the listing. Creative 360 Photography retains all rights to every photo and therefore these shots are stock images. Using the photos in other marketing or in conjunction with other properties, is prohibited unless additional licensing is granted.
Expectations of Client/Owner: Client/homeowners/business owners are expected to have the property cleaned and staged prior to the photo shoot. If the property is not ready to be photographed you should make every effort to reschedule 24 hours prior to the shoot.
Cancellation and Rescheduling Policy: By scheduling service you affirm that the property/business is ready for photos to be taken. You also understand that we charge a $50 service fee when we must return to a property in which it is not our fault. This includes, but is not limited to: property not ready, staging incomplete, construction, client/owner not present, no access , etc. This does include partial photo shoots where the exterior may not be ready or certain rooms are incomplete and the photographer is required to return. We also understand things come up or may change but if a property is rescheduled or cancelled within 24 hours of the scheduled shoot time, there will be a $50 fee. Any cancellation within 2 hours of the shoot or once the photographer has arrived will be subject to 50% of the package amount.
Weather Policy: We photograph in all weather except for rain. If rain is present the client will be given the option to reschedule at no additional charge. However, the weather should be evaluated several days prior to the shoot to prevent any rescheduling. The weather policy does not cover rescheduling or cancelling under 24 hours due to cloudy weather or lack of sun (rain must be present in order for the fee to be waived).
Rush Policy: A minimum of 72 hours notice is recommended when scheduling for a property shoot. A request for photos to be completed and delivered in under 12 hours from time of shoot is subject to a $50 rush fee.
*Photo Guarantee: Creative 360 Photography will make every effort to ensure the final images/videos are of high quality and represent the property in the best and most accurate way. Sometimes however, a client may feel these images do not meet those expectations. In this case, Creative 360 will work closely with the client to correct the issue and photos. A reasonable amount of re-editing will be performed at no additional cost. If a return trip is requested due to issues in the photos regarding de-cluttering, additional photos not specifically requested prior to shoot, or other aspects that are not directly the responsibility of Creative 360 there will be a charge. A minimum re-shoot fee of $50 will be charged to the client, unless it is the direct responsibility of the photographer where then there will not be a charge (ie. missing specific shot requested prior to shoot).
Delivery of Photos and Storage: For most standard real estate shoots, Creative 360 guarantees a 24-48 hour turn around time. Some photo shoots of larger properties or with extensive editing/special requests, such as luxury or twilight may take up to 48 hours. Creative 360 will also maintain a photo backup and provide access to the final images for up to 60 days after the photos are delivered to the client via download link. After 60 days, Creative 360 cannot guarantee the photos will be available, however if they are, there will be a $25 retrieval fee if the client requests another copy. It is highly recommended to download the photos immediately after receiving the final download link as this will ensure no future issues or retrieval fees.
Travel Surcharge: Properties outside of the Monterey Peninsula (Monterey/San Benito/Santa Cruz Counties) are subject to a minimum travel fee of $50 depending on distance. A larger travel, (flat rate) surcharge will apply equal to 1/2 the price of the total package ordered for properties significantly out of range. Properties in rural or remote areas may be subject to additional travel fees depending on the extent of the distance from a major paved roadway.
Right to Refuse: Creative 360 reserves the right in its sole discretion to refuse service at any time for any reason. At any time, Creative 360 can terminate the relationship with client for overdue invoices, poor communication, or unreasonable requests.
Payment: Payment is expected within 7 days of delivery of the images to client, OR the stated due date on the invoice. Timely payment is expected as Creative 360 does not require payment prior to a shoot as most of the industry does.
Build it.
Creative 360 offers quality services specializing in 3D & 360 virtual tours, detailed stills, floor plans, drone, videography, and quick turnaround giving you the cutting edge to drive customer sales by 20% or more while building a professional brand within the community.
Sell it.
Utilizing our services and products, Creative 360 will assist in digital marketing your property and business while working together to increase exposure to industry peers, customers, and clients. Our quick turnaround allows your business to be current and ready to showcase properties, services, and open your doors to patrons with confidence.
Grow it.
Creating a following and building a quality brand for you and your business will guarantee return customers and sets you apart from the rest. Creative 360’s professional photography services combined with digital media marketing will gain attention, bolster sales, and keep your business at the forefront.
